Warranty
State 48 W00d Design’s products are made with the utmost attention to detail and quality control. All products are thoroughly inspected before shipment. Products can be warrantied for a full refund within 30 days, if there is a defect in the design, material or workmanship - Shipping costs and packaging for the return will be covered by State 48 Wood Designs. State 48 Wood Designs LLC is not responsible for misuse, neglect or exposure to extremes in temperature or humidity.
We operate our business to provide quality products that can be handed down for generations. We want you to be happy with us, as well as our products.
Please contact John or Gina at state48wooddesigns@gmail.com for RGA # (Return Goods Authorization Number)
Returns
State 48 Wood Designs will except returns on our products within 30 days of purchase, as long as, they are in New/Unused Condition and the product has not been customized or altered. State 48 Wood Designs LLC is not responsible for any damage to our product after it has been released to the Shipping Company. In the event a product gets damaged En route, the customer will need to fill out an insurance claim with the shipping company; then contact us to reorder the item. We will do our best to get the replacement order to you in a timely fashion.
All sales of custom-made items are final. Our goal is to make you happy with your purchase, so let's communicate and solve any concerns together.
In order to keep prices low and maintain inventory, all sales on any bulk-order items are final. Again, good communication is the best tool for resolution here.
Please contact John or Gina at state48wooddesigns@gmail.com for RGA # (Return Goods Authorization)